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Every order from our shop provides peace of mind with our comprehensive warranty. Find yours below.
Warranty & service by product
We take pride in making everything in our shop ourselves, with a lot of attention to detail and emphasis on quality. Every part, tool and method we use are picked carefully so you get the best custom Pro-Controller in town
When you order custom controllers from us, you also upgrade your peace of mind when it comes to service.
- Joy-Cons: Every Joy-Con order has a 90-day warranty, including any drift issue. Beyond the 90 days, we will fix any issue for the cost of shipping and parts alone. Work is always on us, so just let us know as soon as possible if you experience any issue.
- Pro, Xbox and PS5 Controllers: All have a 120-day warranty. Beyond the 120 days, we will fix any issue for the cost of shipping and parts alone. Work is on us, so just let us know if you experience any issue
Experiencing issues with an order?
Please fill the form below, and we will take care of it as soon as possible for you. While we make every effort to ensure you receive the best product possible, sometimes issues can happen. That’s what we’re here for.
Please allow us up to 72 hours to reply. We will do our best to get back to you quickly.
Special requests and customizations
Tap our chat on the bottom right and let us know what you have in mind. We will reply within 1-2 days.